Factory
See where yourorder is made.
Before you order, book a live video tour on WhatsApp. We will show you the production lines, the QC bench, the warehouse and the loading bay, at a time that suits your time zone.
How an order travels
Thirteen stations.Three clocks.
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01
Website · WhatsApp · trade fairOur desk
Lead
Every first contact goes into our desk as a lead, with where it came from.
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02
You → DamaiIn your portal
Inquiry
Product, specification, quantity and destination port — that’s enough to start.
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03
Our deskOur desk
Review
Checked and classified before anyone quotes: category, terms, what is still missing.
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04
Damai → YouIn your portal
Quotation
Quoted EXW, FOB, CFR or CIF, with samples when the product calls for them. Revisions are kept, not overwritten.
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05
YouIn your portal
Order
Confirm the proforma invoice online. The order and every later document start from this one record.
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06
Damai → factoryIn your portal
Procurement
The order goes to the factory; from here on your portal shows each station as it happens.
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07
Factory floorIn your portal
Production
Progress photos at key milestones. Pre-shipment check by our QC — or SGS, BV, Intertek or your own inspector.
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08
Our deskIn your portal
Documents
Commercial invoice and packing list are generated from the same order record, so the numbers cannot drift apart.
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09
Our desk · customsIn your portal
Customs
Export declaration filed and released; the declared values are reconciled against the contract.
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10
Port of loadingIn your portal
Shipping
Booking, loading, bill of lading — with the full set of documents your contract or credit requires.
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11
Your bank → oursIn your portal
Settlement
T/T, or documents presented against the credit — prepared to comply on first presentation.
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12
Our deskOur desk
Tax refund
Export tax refund on our side. Nothing for you to do.
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13
Our deskOur desk
Closed
Contract, customs declaration, bill of lading and payment reconciled line by line before the file is closed.
Three clocks
Will the credit hold? Drag and see.
Three dates in a letter of credit decide whether you get paid: the latest shipment date, the presentation period and the expiry. Set a production lead time and watch where they land — the same date logic our desk runs on every order.
Illustrative. Order confirmed today; 44C, 48 and 31D are read from the sample below and follow any change you make there.